Payment History

Instructions

1. Go to: System Admin > Account Management.

2. Select "View Payment History" from the Process Menu on the left-hand side of the screen.

3. Account Payment Date: The date the credit card was charged.

4. Period Start and Period End: The date range the payment is paying for.

5. Amount: The amount the credit card was charged.

6. Status: The result of that charge

Paid - The charge successfully went through
Declined - The charge was unsuccessful and the credit card information needs to be updated
Next Payment - The last line shows the date and amount of the upcoming charge

7. Card: The last four digits of the credit card on file.

8. Description: The FTQ360 Subscription Plan for the account.