Subscription Upgrade

Instructions

1. Go to: System Admin > Account Management.”

2. Select "Manage Subscriptions" from the Process Menu. 

3. Users: Users are defined as anyone who has "Inspect" or "Self-Inspect Only" permissions. "Free" users do not have "Inspect" or "Self Insp. Only" permissions. You can see your paid and free user counts in this section, along with your account's user limit is. 

4. Subscription: At the top of the screen, You can confirm your subscription type, number of current users, free users, and your account's user limit.

4. Change Your Subscription: This section allows you to increase or decrease your allowable number of users by changing your subscription plan.

• Basic - 5 Users, Selectable reports
• Basic Plus - 10 Users, Unlimited Subcontractor Users with Restricted Permissions
• Professional -  20 Users, Unlimited Subcontractor Users with Restricted Permissions
• Corporate - 30 Users, Unlimited Subcontractor Users with Restricted Permissions
• Corporate Plus - 40 Users, Unlimited Subcontractor Users with Restricted Permissions
• Enterprise 50 - 50 Users, Unlimited Subcontractor Users with Restricted Permissions
• Enterprise 60 - 60 Users, Unlimited Subcontractor Users with Restricted Permissions
• Enterprise 70 - 70 Users, Unlimited Subcontractor Users with Restricted Permissions
• Enterprise 80 - 80 Users, Unlimited Subcontractor Users with Restricted Permissions
• Enterprise 90 - 90 Users, Unlimited Subcontractor Users with Restricted Permissions
• Enterprise 100 - 100 Users, Unlimited Subcontractor Users with Restricted Permissions

5. Cancel Your Account: You can cancel your account by clicking the "Cancel" button at the bottom of the screen. The unused portion of your paid subscription cannot be refunded.