Device, Hardware, and System Requirements for FTQ360

If you're wondering if FTQ360 will work on your computer or mobile device, please refer to the following guidelines:

 FTQ360 for iPhones and iPads using iOS

FTQ360 will work great on any iPhone or iPad running the current version of iOS.  Devices up to 4 years old are generally upgradable to the current iOS version.  If you're not certain what version of iOS your device is running, open Settings, and tap General > About.  The current version of iOS can be found here.  https://en.wikipedia.org/wiki/IOS_version_history 

 FTQ360 for phones and tablets using Android

FTQ360 is compatible with Android devices running the current and second most current versions of the Android operating system.   If you are wondering what version is installed on your device, open Settings, tap About phone/tablet, and look for Android Version. The current version of Android can be found here.  
https://en.wikipedia.org/wiki/Android_version_history 

 FTQ360 for devices using a Web Browser

FTQ360 is compatible with the current versions of Google Chrome and Safari. Web browsers typically keep themselves up to date automatically.  We try to keep compatibility with other browsers (such as Mozilla Firefox, Opera, and Microsoft Edge), but we don't test on those as often or as intensively and you may experience anomalies.

Hardware requirements

Your mobile device will provide an excellent user experience if you keep these recommendations in mind:

• Most devices that have the latest/current version of the operating system installed and 5Gb of available storage have sufficient processing power for all but the most demanding uses of FTQ360 features and functions.
• Devices that have processing power equivalent to the current iPad or mid-range iPhone with 10 Gb available storage is an excellent choice for users that commonly use checklists with over 100 checkpoints and/or take dozens of pictures.
• Top end devices with processing equivalent of the current iPad Pro with 20Gb storage is a good choice for power users that have inspections with over 500 checkpoints and/or take over 100 pictures on a typical inspection or incorporate large files into inspection reports.
• Lower end or older devices may have sufficient capabilities for your use of FTQ360. Give it a try and if you have a good experience on a typical inspection then it may be useful temporarily.

Frequently Asked Questions

Is FTQ360 compatible with outdated operating systems?

FTQ360 strives to maintain compatibility with older versions of operating systems and is likely to remain compatible for some time. You should plan on replacing these devices at your convenience.  With history as our guide, iOS and Android support devices that are up to 4 years old and then stop supporting older devices. This can cause unexpected incompatibility behaviors in FTQ360.

If I can’t install the latest operating system on my device, what should I do?

Eventually you will need to retire the device. When a device manufacturer prevents a new OS from being installed on an older device it is generally too under-powered to run the new operating system. And that means it may be under-powered for your use of FTQ360 as well.

Can I use my older device that is out of date?

Customers aren’t blocked from using FTQ360 on older operating systems or devices even if they don’t meet our recommendations. FTQ360 will try, but may not be able, to help you with an issue on an outdated device.  You can keep using your device as long as it works well for your use of FTQ360.

How can I improve the performance of my older mobile device?

Resetting the device to factory settings will cure years of abuse.  As part of the process, they instruct you to backup to the cloud, reset, and then restore your backup and it will automatically install your apps.  Keep the device healthy with a weekly restart (reboot).