1. Go to: Inspection > Enter New Inspection.
- Loading Data Bar: When you see the Loading Data bar, it means that FTQ360 is downloading all of your new inspection selection data such as Projects, Phases, Location, Equipment, Checklists, etc. onto your device.
- You can pause these updates from loading to bypass the data loading time by checking the "Pause" box. Updates can be paused for up to 4 hours.
2. Select from the available lists.
3. Continue your selection process. You may be asked to select the following:
- ITP Plan Item (if using ITP)
- Responsible Party
- Responsible Crew or Person
NOTE: The colored tool icon to the left of the checklist name tells you the inspection status of that checklist for that project or phase. If multiple inspections have been conducted, the icon color will be associated with the latest (or most recent) inspection.
You can scan down the checklists to easily see completed inspections that still have open items. This is important to know when deficiencies are the only thing left to do to pass the inspection.
4. Complete your Inspection, Audit, Test or Report. Below is an explanation of the various sections on the screen.
A. Checklist/Report - Name and number of the checklist that you're using.
B. Inspection Data Line - This shows you the date the inspection was last updated and by who.
C. Project/Community - Name of the Project/Community for the inspection.
D. Responsible Party - The Primary Responsible Party for the work or test being performed. Often this is the Superintendent. If the inspection or test is task-specific such as Concrete Forming, it will often be the concrete contractor whose work you are inspecting.
E. Location/Ref # - Optional field to enter additional information
F. Status -“Status” is automatically set based on the FTQ, QC, or OPN check boxes. To override the automatic status, click the arrow icon and check the Override box. Then select your preferred Status: "Pass," "Complete/WIP," "Fail" and other selections.
- Draft = Inspection is still in process
- Drafts are not included in online or auto-reports. It is assumed that the person who set the inspection to “Draft” did not want it distributed.
- Incomplete = Some items not checked
- Incomplete w/Open = Not all checkpoints/items are checked and there are Open (OPN) issues
- Complete w/Open = All checkpoints/items are checked but there are Open (OPN) issues
- Pass = All checkpoints/items are either FTQ or QC
- Fail = The inspection did not pass
- Report Complete/WIP (Work in Process)
- The “Complete/WIP” status is intended for use when the inspection or portion of the inspection is deemed complete for the time being and may be added to at another date. This is also often used as a kind of a catchall status when “Pass”, “Fail” or “Incomplete” isn’t quite right. (Selecting "Complete/WIP" will remove open deficiencies from reports, such as the 405-Open and Ready for Review Deficiency Detail Report.)
G. Due Date - The date the inspection or test must be completed. Click on the calendar icon to select a date the inspection and all corrections must be completed.
- Defaults to 3 business days from today. You can change the default number of days in Setup > Customization > Customization Preferences > "Default Due Date"
H. Notes - Optional field to enter additional information
I. Inspection ID#, Created on date, by Inspector Name - System generated reference information.
J. Share Checkbox - If your company shares inspections and checklists with a partner company, this checkbox allows you to share or unshare this inspection.
K. References - This line item only appears if the Project has reference attachments, such as a pdf, spreadsheet or a note. Click the arrow icon to view the attachments.
- Attachment downloads are limited to 100 mb or less.
L. Communications (1) - This line item shows the number of communications associated with this inspection. Click "+ Add New" to the right of this row to add Communications. To view existing Communications, click the down arrow. You can click on the blue number link to go the the Communication(s).
M. Equipment - If equipment is used, this line displays the equipment label.
When you begin scrolling down on your Inspection screen, a white bar will appear and stay at the top of your screen and include the elements listed below.
Click on the filter element and a list of options will appear on the right of your screen. Click to the left of the elements or on the left arrow at the top of the list to close the box.
K. %Complete Bar - This shows you what percentage of the inspection or test has been completed, and the bar graph displays the amount of checkpoints that are FTQ (green) compared to the QC (yellow) and OPN (red).
L. Navigation List Icon - This drop down allows you to jump to sections of the inspection. Areas that are available for navigation are Header and Dynamic checkpoints that are preset in Setup > Checklist Setup Process. This is a great option for long checklists.
M. Any Status - This drop down displays the number of FTQ, QC, Open and Unchecked checkpoints. This is particularly good if you'd like to see only Open items or if you want to know if you have any Unchecked checkpoints.
N. Any Resp. - This drop down lists the Responsible Parties with assigned OPN items.
O. Header - Used in Navigation List Filter to jump to sections of the inspection.
P. Standard Quality Checkpoint - Checkpoints that has four inspection checkboxes
- FTQ - Indicates first time quality, meaning no corrections required
- QC - Indicates corrections were necessary and are now QUALITY CONTROLLED
- OPN - Indicates there are OPEN corrections
- NA - Indicates not applicable – no need to check any boxes
Look closely and you can see a checkpoint ID to the right of the checkpoint. Checkpoint IDs are unique identifiers in the same way that inspection IDs are unique identifiers of inspections. Copy the checkpoint ID and you’ll see that it is actually a hyperlink to the checkpoint. Pasted into email or messaging apps and it is a handy way to bring someone to the inspection and automatically navigate to the checkpoint.
The three lines to the right of the camera icon is a new menu that provides new inspection checkpoint features. Click the bar and you'll get a menu to select:
- Add a Comment: Send and receive messages to other FTQ360 users on your team. This feature allows you to make back and forth comments that do not print on the official Inspection PDF report. Click here for more info.
- Duplicate the Checkpoint: You can duplicate a checkpoint during the inspection to add a second location or Responsible Party.
Q. Notes & Comments - Use the comment boxes beneath the checkpoint to add data or observation comments for each inspection item. For more information about entering notes and comments, click here.
- You can use the basic HTML/Rich Text editor to change the appearance and add formatting to the notes on inspections. This will help highlight important information and make long blocks of text more readable. Bold, italic, underline, and bullets are available. Select the "calendar" icon to insert date and time stamp, select the "arrow" icon to insert GPS coordinates, and select the "sun" icon to insert current NOAA weather forecast.
- When pasting content from another source, the HTML is transformed and cleaned up to only contain tags supported by PDF reporter.
R. Inspector Instructions - These are instructions or reference notes to use when conducting the inspection.
S. Data and Image Checkpoints - These checkpoints allow for observations or notes, rather than an inspection. They do not have the four inspection checkboxes.
T. Camera Tool - Click the camera icon to take and insert pictures, signatures, and files to your inspection items.
- Bulk uploads are limited to no more than 10 files/images at one time with a 50 mb file size limit. If you do exceed these limits, you will see a message that says, "Up to 10 files can be uploaded at one time. Each file may be up to 50 MB. Please try again."
- Now you have the freedom to take whatever photos or videos even if you are not sure of the exact checkpoint they should go to. You can copy and paste them to the proper checkpoint later. Just copy the photo to the clipboard and then paste from the camera icon.
The iOS FTQ360 Mobile app V8.4 takes advantage of a recent iOS update allows access direct access to the file system on your device. Now you can attach up to 10 files at a time directly from emails and other applications to FTQ360 inspections. This can include test reports, videos, and operating documents. The app is available now on the app store.
View any file type from the new iOS FTQ360 Mobile app. You could always view pictures and Pdf files by tapping on the thumbnail right on your inspection screen. This new capability allows you to tap on any kind of file to automatically call the external apps to view and work with specialty files directly. And when you are done, to easily go back to FTQ360 where you left off. For example if you have an Excel spreadsheet, it will open the file in your Excel app. Also, if you have a drawing file, it will open the file in your drawing application. Specification documents are available offline when the document management app has the capability to redirect to locally stored files when the mobile device is offline.
U. Checkpoint References - If a checkpoint has an attachment, such as a pdf, spreadsheet or other file, you'll see a "reference" link. Click on the link to open the file.
- Attachment downloads are limited to 100 mb or less.
V. Dynamic Checkpoint - Dynamic checkpoints appear as gray buttons. A "dynamic" button allows you to insert a checkpoint that may not be required on every inspection or insert it multiple times for one checkpoint that is inspected in different areas. Click the button to insert the checkpoint. Click it again to add the checkpoint again.
W. Private Comments - Comments streamline field communications. With it, you have the ability to involve any number of people in back and forth discussions surrounding resolution of an issue. Briefly, it works like this: You can add a comment to any checkpoint and mention another FTQ360 user. In less than 5 minutes they will automatically get an email with your comment and a link back to the inspection so they can reply back and add their own comment. You are notified of their reply in the same fashion. Comments are intended as informal communications, therefore they are NOT included in the inspection report Pdf printouts. Click here for more information.
Handling Deficiencies (OPN Checkbox)
When you have an item that needs correcting (or a deficiency), click on the "OPN" check box.
AA. OPN Checkbox - Click this checkbox when the item needs to be corrected or finished.
BB. Comments Field - Type a comment describing the issue or the correction needed. For more information about entering notes and comments, click here.
CC. Ready For Review Box - This box sets the status of an OPN item to "Ready for Review." "Open" deficiencies marked "Ready for Review" will be reported as such and appear in the "Ready for Review" column on the Priority Open Item Dashboard. Items marked "Ready for Review" will not be reported to the Responsible Party as Overdue. However, the item will remain Open until the status is changed to "QC."
This feature doesn't need to be used every time a deficiency is marked "Open" or "QC," only when a follow-up verification is needed to ensure the job was completed accurately.
DD. Corrective Action Comment Field - This optional text field is to add comments about the corrections that were completed on the OPN item.
- Inspectors can use the basic HTML/Rich Text editor to change the appearance and add formatting to the notes on inspections. This will help highlight important information and make long blocks of text more readable. Bold, italic, underline, and bullets are available.
EE. Responsible Party - Select the Responsible Party who needs to correct the work. This field defaults to the Primary Responsible Party listed in the blue header area. Click the drop-down arrow to select a different Responsible Party.
FF. Due Date - Click on the calendar icon to select a date the corrections must be completed. The date defaults to 3 days business days from today. You can change the default number of days in Setup > Customization > Customization Preferences > "Default Due Date"
GG. Risk - This is an optional field where you can type a Risk level based on your internal scale. The default value is "1". You can change the default Risk Factor from "1" to any number. Go to Setup > Checklist Setup Process. Select your checklist and then select "Checkpoint" on the left-hand process menu. Hover over the "R" column for any checkpoint and you'll be able to change the value. For example, 1 - may be low risk and 5 may be a high risk.
This field can also be used for other values such as charge backs. The number is displayed on reports but is currently not calculated or sortable by value.
HH. Camera icon - Use the camera icon to take a photo using your device camera, upload images or other files from your device files, or add an electronic signature.
- NEW! Now you have the freedom to take whatever photos or videos even if you are not sure of the exact checkpoint they should go to. You can copy and paste them to the proper checkpoint later. Just copy the photo to the clipboard and then paste from the camera icon.
BOTTOM AND FOOTER
II. Add new inspection - This link will take you to the inspection selection process so you can start a new inspection.
JJ. View all inspections - This link will take you to the "View Recent Inspection" page.
KK. Activity Log - This records each action performed during the inspection and date and time stamps it. Click here for more information about the Activity Log.
LL. Delete Button - Click this button to delete the inspection.
- If the button isn't available, your administrator can activate in User Permissions at Setup>Administration>User Setup Process>Permissions.
- If an inspection is accidentally deleted, call FTQ360 support to have it restored.
MM. Email Button - Click to open the "Send Notification" window, where you can email a PDF report of the full inspection or the Open Items.
NN. Print PDF Button - Click to print a PDF report of the full inspection.
- NEW! In addition the requested reports are listed on the report history screen showing their processing status. This gives you the ability to navigate away from the inspection screen and download your report at your convenience from the report history screen.
OO. Copy Button - Use to create a separate copy of this inspection.
- Your inspection copy will have a different inspection ID#.
- The copy will open automatically. You can return to the original inspection by clicking the link in the orange warning box that displays on the top right-hand portion of your screen immediately after you create the copy. Or, you can click the "View all inspections" link to find and select the original inspection.
PP. Save Button / Synced to Server- Click the blue Save button to save the inspection. FTQ360 auto-saves periodically. However, it is prudent to save your inspection periodically or upon completion in case there was a poor Internet connection or other reason the inspection could not be saved to the server.
- Refinements to the inspection saving handles interrupted uploads like offline inspections that still need to be synced using standard reminders. For more information, check out Upload Offline Inspections
- When multiple users are working on the same inspection, both users will know when the other makes a change. When changes occur, the familiar “refresh from server" icon in the footer will appear in orange. This allows you to refresh your inspection with the new information. Your current entries on the inspection screen are protected by first saving them to the server, then clicking the refresh icon to load the new data from the server. Your updates do not not overwrite entries made by other inspectors on other checkpoints. With this feature inspection teams can work on the same inspection report on different devices at the same time. Also managers can review and update inspection reports as inspectors continue their work.