Review Recurring Issues/Modify Checklists (Updated 8/4)

The purpose of a Quality Management System is to make continuous, incremental improvements that reduce defects and waste. Implementing inspection checklists, monitoring inspection results, and improving the checklists based on those results are an ongoing cycle that drives your QC/QA success.

Create Inspection Checklists to Ensure Consistency   

An inspection checklist should be created and implemented for each critical milestone in your construction schedule. That checklist is a tool that ensures the completed work is correct and defect-free before moving to the next phase of construction. Using checklists will not only reduce defects, but also eliminate delays, callbacks and rework waste. Ultimately, your checklists establish the level of quality for the delivered product.

For more information, read:

• Add a New Checklist

• Add a Checkpoint to a Checklist

Monitor Inspection Results and Look for Recurring Issues

The data from regular inspections is invaluable. Inspection data tells you what tasks are not being completed correctly the first time, thus costing more time and resources. You can identify the phases within your schedule that generate callbacks, deficiencies. and recurring issues. These results will direct your QC focus.

Inspection results also show where improvement has been achieved. Your checklists should be making a difference: reducing defects, waste and callbacks within those critical milestones. Report data will reflect this.

For more information, read:

• Commonly Used Reports Guide

• Run Online Reports

Improve Checklists Based on Inspection Results

Issues identified on inspection reports are an opportunity for improvement. Look at how the current checklist can be modified to provide better instruction or to ensure a task is completed correctly the first time. Improving checklists will improve the delivered quality.

Recurring issues along the construction schedule may benefit from an added inspection checklist. Recurring issues can be a complication that occurs repeatedly during the construction process or a defect that's often repaired after delivery through the warranty, Checklists are designed to prevent that issue from popping-up again.    

For more information, read:

• Edit a Checklist

• Edit a Checkpoint in a Checklist
  
  
• Create a Hot Spot